Online helpdesk available24/7,365 days a year
Dependable - Guaranteed Response Times for ALL Support Calls
After initial exploration of your IT infrastructure, we are able to offer support packages tailored to your specific needs. Whether you require a comprehensive solution or simple back-up adivce, we will be there to maintain and support the smooth running of your computer functions. To achieve this we have designed three simple options for customers:-
1. Pay-as-you-go:- One off call when you need help. It may be that you wish to carry out a thorough review of your IT/computer installations but need technical input, or simply require advice on various levels.
2. Remote Assistance Contract:- This is a service level agreement providing immediate remote support when you need it most. Connecting through the internet, our engineers will be able to help.
3. Remote and Onsite Support Contract:- This agreement provides everything from a user/business would require from its support company. Providing not only remote assistance, but also onsite engineers in the event of a major problem - all at a fixed monthly cost, so no nasty invoice surprises.