We provide managed IT support and cyber security services for SMEs across Hampshire and the wider UK. From Microsoft 365 and cloud solutions to connectivity and business continuity, our UK-based team helps businesses stay secure, connected and productive.

D e s i g n
I m p l e m e n t
S u p p o r t

Design. Implement. Support.

  • 18 s

    From call to log

  • 26 min

    Average resolution time

  • 96 %

    Customer retention YoY

Are You Getting the IT Support you deserve?

You may already have an IT provider, but are they responsive when it matters? Do they understand how your business works? Are they helping you improve your security, systems and productivity, or simply reacting when something breaks?

DISConsulting is the trusted alternative to faceless IT support providers. Our UK-based team answers quickly, resolves issues efficiently and takes the time to understand your people, systems and long-term goals.

Unlock More with DIS

We do more than fix IT problems. We help your business get more from its technology. If you already have IT support in place, we can review what is working, identify what is missing and show where improvements could be made.

Whether you need stronger security, better cloud tools, improved connectivity or more reliable backups, we’ll help you get more from your IT support.

From cyber security to cloud, we deliver responsive IT services.

Why Us

  • Trusted longevity

    80% of our customers have trusted DISConsulting for 5+ years, giving you a stable IT partner who understands your business.

  • Direct support

    Get direct support from experienced engineers, with quick response times, strong first-call fix rates and no faceless helpdesk experience.

  • Transparent pricing

    Choose transparent IT support packages with no hidden extras, built to scale as your users, sites and systems grow.

  • Seamless onboarding

    Switch provider with confidence through a structured setup process, full IT audit and hassle-free transition.

  • Expert guidance

    Get practical advice on cyber security, compliance, cloud optimisation and long-term IT planning, not just day-to-day fixes.

Three members of the DISConsulting leadership team smiling together in a studio setting.
IT support engineer at DISConsulting smiling while working at his desk in the support centre.

About us

The people behind your IT support

Our IT engineers are chosen for more than technical ability. They are selected by our Operations Director and Service Desk Manager for their customer focus, problem-solving skills and can-do attitude.

With DISConsulting, you are not left waiting on bots or hidden behind ticket portals. You get direct access to real people who answer the phone, understand your business and resolve IT issues quickly.

As your managed IT support partner, we are friendly, reliable and invested in keeping your systems running smoothly for the long term.

See how we work

Results

Our Process

What It's Like Working With DIS

  • Design

    We offer a complimentary audit of your current IT infrastructure from local setup of networking and comms, through to your online presence and cloud setup. We then provide a comprehensive audit, with mapped pain-points, recommendations and a clear action plan with costs. Each of our recommendations are unique to the business, to have you in line with best practices.

  • Implement

    If you decide to proceed with proposal, and our Managed IT and Security services, the onboarding process starts. Our dedicated team will provide you asset labels, contact information and handover pack. We get start to put a plan in place, to map out the recommendations, deploy our toolset and improve security posture.

  • Support

    Our support starts from the get-go. We are here to help you every step of the way and channels are immediately available for you to contact. As systems and services are aligned, we evolve your IT until it meets compliance requirements, and a solid security framework.

FAQs

  • Why do I need an IT company to support my business?

    Most businesses rely on secure, reliable technology every day, but managing IT properly takes time, expertise and consistent attention. From user support and device management to cyber security, backups, Microsoft 365 and data protection, there is a lot to keep on top of.

    An outsourced IT support company gives your business access to experienced engineers without the cost of building a full internal IT team. At DISConsulting, we help you support users day to day, strengthen your cyber security, and work towards recognised standards and guidance, including Cyber Essentials, ICO data protection expectations and advice from the National Cyber Security Centre.

    This helps your business stay productive, protected and better prepared for audits, insurance requirements, supplier checks and future growth.

  • How does your IT support pricing work?

    Our managed IT support pricing is designed to be clear, scalable and predictable. We provide packaged IT support and managed cyber security, so every client receives a consistent level of service and protection.

    Pricing is based on your user and device count, making it easy to scale as your business grows. Packages start from £55 per user/device, per month.

  • What areas do you cover?

    We provide UK-wide IT support for businesses across England, Scotland and the wider UK, with engineers positioned to support clients in different regions.

    All clients receive immediate support through secure remote access tools, wherever their users are based. Where possible, we also offer same-day emergency callouts for urgent onsite IT support.

    For clients with offices or remote workers outside the UK, we can also provide remote IT support to help keep users connected, secure and productive.

  • How do you onboard new IT support clients?

    We make switching IT support provider as simple and stress-free as possible. We start with a full IT audit to understand your current setup, users, devices, agreements, security and any pain points.

    From there, we create a clear onboarding plan, liaise with your incumbent provider where needed, and manage the transition so your team is not left dealing with the back-and-forth. Once everything is in place, we onboard your users and devices, implement any agreed improvements, and begin supporting, securing and maintaining your systems.

  • Do you support businesses that already have internal IT?

    Yes. We can work alongside your internal IT team to provide extra capacity, specialist knowledge, cyber security support, Microsoft 365 expertise, project delivery or holiday cover. This gives your business additional support without needing to hire more in-house resource.

  • What size businesses do you support?

    DISConsulting supports businesses of different sizes, from smaller teams to larger organisations with hundreds of users. Our close-knit team of experienced IT support engineers uses structured workflows and proven processes to deliver consistent support, whether your business has 5 users or 500.

    Many of our clients have worked with us for years because they value responsive support, familiar engineers and a service that understands their business.