Managed IT Support
UK-based Managed IT Support with fast response times
Expert IT support tailored for the Manufacturing & Engineering industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.
Trust us to support your business with excellent customer service, so you can focus on providing quality goods.
Manufacturers need always-on systems, secure networks and reliable hardware – any downtime affects production, deliveries and customer orders. Many factories also rely on legacy operating systems or specialised equipment that must be kept stable and isolated. Add the growing threat of cyberattacks, and strong IT becomes essential to protecting operations, intellectual property, and safety. We deliver solutions built for busy production environments.
Yes, many manufacturing systems still run legacy Windows OS like Server 2003, XP, Windows 7 and Windows 10. We keep these secure, working and isolated from the rest of the network.
Yes, we support many staff using CAD tools daily. We make sure the devices and systems around them are efficient and stable
We manage IT systems from end to end: security, backup, compliance and modern cloud. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in helping manufacturing and engineering businesses to scale with IT – securely and efficiently.
Manufacturing & Engineering businesses supported
Average wait time
Customer retention YoY
Responsive IT Services from system monitoring to platform and user management, all backed by a UK-based team.
Strong understanding of factory workflows & legacy systems
Fast, knowledgeable support ideal for time-critical operations
Expertise with CAD tools & high-performance devices
Full end-to-end support: hardware, network, cloud & security
Scalable solutions for multi-building and growing sites
Excellent record supporting industrial environments
Very. Ransomware and phishing attacks have caused millions in losses due to halted operations and data breaches. Our services can help anticipate this and support you.
Absolutely. Cloud platforms support remote monitoring, data analytics, and scalable infrastructure for manufacturing companies.
Our contracts have SLAs (Service Level Agreements) with guaranteed response times. These are often within 1-4 hours depending on severity. We typically have <1 hour response times to critical issues for clients.
Yes, we support all of the devices across the manufacturing line – from designers and sales to the workshop floor. We can assist with installing kiosk-based devices for ERP tools like MRPEasy, 1Factory, Sage, Odoo and Dynamics.
Looking to switch providers or get better support for your team?