Remote work risks demand MSP support, ensuring secure devices, reliable networks, and stress-free operations.

Remote working has shifted from being a temporary solution to a permanent fixture in modern business. Organisations across industries now rely on flexible, distributed teams to stay competitive. This new way of working, brings unique IT challenges. Managed Service Providers such as DISConsulting IT, have become essential partners in helping businesses manage remote work effectively, securely and efficiently.

Challenges

There are many challenges of remote working, employees who are not in the office often face unreliable internet connections or poorly configured networks. Remote access can also increase exposure to phishing, ransomware and unsecured devices, so it’s important to have devices monitored. A Managed Service Provider can do this on your behalf to take away the stress and worry and allow you to focus on your business offerings.

Secure Remote Access

Managed service providers can make systems secure and safe by implementing VPN’s, multi-factor authentication and endpoint protection to ensure employees can connect safely from anywhere. Secure remote access ensures employees can connect to company systems, applications and data from outside the office without compromising security or performance.

24/7 Monitoring

24/7 monitoring is one of the biggest advantages of working with a Managed Service Provider (MSP). It means your IT systems are constantly watched, maintained and supported so issues do not turn into costly downtime. DISConsulting IT use advanced tools to monitor servers, networks, endpoints and cloud platforms around the clock. Problems like suspicious login attempts or unusual traffic spikes are flagged immediately, we can often resolve issues before the business even notices them.

Joe, a DISConsulting IT technician, concentrating on his screen while troubleshooting at his desk in the support office.

Secure Cloud Access

Employees need to know when they are working from home that they can access business critical applications and data, from anywhere. Secure cloud access can do just this, but with added protection to help shield the business from phishing, credential theft and ransomware. MSP’s enforce role-based access controls so employees can only see what they need.

Cyber-Security Practices

A survey from the UK and US-based security firm, Tessian, found that 56% of senior IT technicians believe their employees have picked up bad cyber-security habits while working from home. Nearly two in five (39%) admitted that their cyber-security practices at home were less thorough than those practised in the office. We carry out phishing training for our customers twice a month, to help them become more knowledgeable on what to look for when dealing with phishing, ransomware and cyber-attacks, and feedback has been very positive.

*Insight source: Why remote working leaves us vulnerable to cyber-attacks – BBC News