Packages built to fit your IT systems and your people, helping your business run smoothly every day.

Managed IT Support Services

Our Managed IT Support is built on an ongoing partnership. With predictable, scalable packages and direct access to our friendly engineers via telephone, email and onsite support, we provide reliable IT that grows with your business and keeps everything running smoothly.

We are often asked...

  • What does your IT support include?

    Our IT support is unlimited. You can contact us as often as needed. Our UK-based service desk is staffed by real engineers ready to assist.

  • What additional costs do we need to consider?

    Our fully-inclusive Managed IT Support & Cyber Security packages are designed to avoid constant upselling. Microsoft 365 licences are billed separately. Some clients also opt for our communications services like internet, mobiles, and hosted VoIP, which are quoted separately based on your needs.

See more FAQs

Simple pricing.
All-in

Simple, predictable pricing with everything included. No hidden limits or add-ons, just one monthly cost for reliable, UK-based support you can depend on.

  • Fast Resolution

  • Always Supported

  • Reduced Disruption

  • Effortless Scaling

Tailor Support

Our Managed IT Support packages

Features Enhanced Ultimate

Unlimited Remote Help Desk Support

24/7 Emergency Support (out of hours)

Small IT Change Requests

Standard Network Support

IT Change Requests

User Administration

Email Auto-Signature Service

Dedicated Account Manager

Included Monthly Onsite Support

Managed IT Support and Managed Cyber Security are our mandatory packages.

Our performance at a glance

  • 18 s

    From call to log

  • 26 min

    Average resolution time

  • 96 %

    Customer retention YoY

From cyber security to cloud, we deliver responsive IT services.

Why Us

  • Local Support

    UK-based engineers who pick up the phone quickly

  • Rapid Resolution

    Fast response and high first-call resolution

  • Lasting Trust

    Long-term customer retention and genuine relationships

  • Flexible Plans

    Predictable, scalable support packages

  • Easy Transition

    Smooth onboarding with minimal disruption

FAQs

  • Can you offer 24/7 support?

    Yes, 24/7 emergency support is available within one of our service packages. We have engineers scheduled out-of-hours and a Service Desk Manager to ensure you’re supported at all times.

  • Can you support Servers?

    Yes. Our engineers are trained on Windows Server OS and hypervisors like VMware and Hyper-V. We continue to support on-premise, cloud and hybrid environments.

  • What industries do you typically support?

    We support a wide range of industries including Care Homes, Dental, Financial, Manufacturing, Hospitality, Charities, and Marketing agencies. Our tools, processes and security practices are designed to meet sector-specific compliance.

  • Can you support Mac?

    Absolutely. Around 15% of the devices we support are macOS. We’re experienced with Mac devices in business settings.

  • Do you support remote workers or multi-site businesses?

    Yes. We support many fully remote and multi-site businesses. We help move resources to the cloud securely and provide consistent support regardless of location.

  • Do you offer services to complement an in-house IT team?

    Yes, we regularly work alongside internal IT teams. We bring specialist tools, experience and capacity to strengthen your IT delivery and reduce pressure.

Grow with DIS

Unlock More with DIS

We don’t just fix issues, we help you grow. If you’re already supported by an IT team, there’s likely more we can do. From enhanced security to cloud tools and connectivity upgrades, let’s explore how we can keep your systems evolving.

Talk to our team
Smiling Joe, support engineer from DISConsulting IT looking up from his screen in the office, offering friendly and approachable customer service.