Managed IT Support
UK-based Managed IT Support with fast response times
Expert IT support tailored for the care home industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.
Trust us to support your care home with excellent customer service, so you can focus on providing quality care.
Care homes need IT that is dependable, secure and easy for staff to use. Teams rely on tablets, Wi-Fi and cloud systems throughout the day – often while juggling complex workloads. Any downtime affects medication rounds, record keeping, communication and compliance. With safeguarding, GDPR and CQC expectations to meet, care homes need systems that stay online, protect sensitive information, and support both single-site and multi-site setups. We help you achieve exactly that.
We install several methods of internet connectivity ranging from dedicated internet lines, failover broadband, mobile (4G/5G) backup and even Starlink to make sure the support and admin teams at homes are always connected.
Yes, we look after individual family-run homes through to multi-site groups of care homes. We’ve introduced secure standardised models throughout homes to offer full, uninterrupted connectivity powered by Modern Cloud, backed by our support and security.
We manage IT systems from end to end: security, telecoms, internet and modern cloud. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in helping care homes to grow into multi-site groups – securely and efficiently.
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From cyber security to cloud, we deliver responsive IT services for Care Homes, all backed by a UK-based team.
Fast, friendly UK-based service desk
Strong understanding of care sector systems
Built-in cyber protection & 24/7 monitoring
Reliable failover internet options
Scalable solutions for multi-site groups
Excellent retention & long-term partnerships
We can manage cyber security threats through many different services such as Multi-factor authentication (MFA), regular backups, patch management and end point protection. We understand the importance of significantly reducing this threat in order to obtain operational efficiency.
Yes, OneDrive is encrypted and integrates with the Microsoft 365 compliance tools. This system provides reassurance that your documentation is safe and easily accessible.
DNS is a critical layer of security for care homes, it blocks malicious websites and protects residents and staff when browsing. Not only this but it also helps to improve compliance, ensuring you are meeting data protection and safeguarding standards.
Yes, all the devices we support are fully managed for security. This includes desktops, laptops, Android and Apple tablets and handsets.
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