Expert IT support tailored for the care home industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.

Trust us to support your care home with excellent customer service, so you can focus on providing quality care.

What Care Homes need from IT

Care homes need IT that is dependable, secure and easy for staff to use. Teams rely on tablets, Wi-Fi and cloud systems throughout the day – often while juggling complex workloads. Any downtime affects medication rounds, record keeping, communication and compliance. With safeguarding, GDPR and CQC expectations to meet, care homes need systems that stay online, protect sensitive information, and support both single-site and multi-site setups. We help you achieve exactly that.

We are often asked...

  • What happens if the internet drops?

    We install several methods of internet connectivity ranging from dedicated internet lines, failover broadband, mobile (4G/5G) backup and even Starlink to make sure the support and admin teams at homes are always connected.

  • Can you manage devices across multiple homes?

    Yes, we look after individual family-run homes through to multi-site groups of care homes. We’ve introduced secure standardised models throughout homes to offer full, uninterrupted connectivity powered by Modern Cloud, backed by our support and security.

See more FAQs

What we deliver

We manage IT systems from end to end: security, telecoms, internet and modern cloud. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in helping care homes to grow into multi-site groups – securely and efficiently.

  • Full IT management for care teams, admin and multi-site groups
  • Reliable Wi-Fi and internet with multiple failover options
  • Secure access to systems like Nourish, Leecare & PCS
  • Device management for tablets, handhelds and clinical tools
  • Strong cyber security aligned with safeguarding requirements
  • Cloud and identity management for all staff
  • Standardised IT across groups for stability and efficiency

Our performance at a glance

  • 15 +

    Care homes supported

  • 18 s

    Average wait time

  • 96 %

    Customer retention YoY

From cyber security to cloud, we deliver responsive IT services for Care Homes, all backed by a UK-based team.

Why Us

  • Local Support

    Fast, friendly UK-based service desk

  • Sector Expertise

    Strong understanding of care sector systems

  • Constant Protection

    Built-in cyber protection & 24/7 monitoring

  • Always Online

    Reliable failover internet options

  • Group Scaling

    Scalable solutions for multi-site groups

  • Lasting Trust

    Excellent retention & long-term partnerships

FAQs

  • How do we manage cyber security threats like phishing or ransomware?

    We can manage cyber security threats through many different services such as Multi-factor authentication (MFA), regular backups, patch management and end point protection. We understand the importance of significantly reducing this threat in order to obtain operational efficiency.

  • Is OneDrive suitable for backing up care home documents?

    Yes, OneDrive is encrypted and integrates with the Microsoft 365 compliance tools. This system provides reassurance that your documentation is safe and easily accessible.

  • Why is DNS filtering important for care homes?

    DNS is a critical layer of security for care homes, it blocks malicious websites and protects residents and staff when browsing. Not only this but it also helps to improve compliance, ensuring you are meeting data protection and safeguarding standards.

  • Can you make sure systems like Nourish, Leecare, or PCS are accessible securely?

    Yes, all the devices we support are fully managed for security. This includes desktops, laptops, Android and Apple tablets and handsets.