Expert IT support tailored for the Hospitality and Retail industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.

Trust us to support your business with excellent customer service, so you can focus on providing quality care.

What Hospitality businesses need from IT

Without IT support, hotels, restaurants and shops risk falling behind competitors who are embracing this period of digital transformation. Slow systems and lagging Wi-Fi can impact customer experience and the flow of day-to-day operations. You need IT that’s stable, compliant, secure and optimised to help you interact with guests smoothly and guarantee their journey with your business is outstanding.

We are often asked...

  • Can you help us with Wi-Fi for guests and staff?

    Yes, we can review your current Wi-Fi setup and recommend a full system that includes guest isolation and a branded login page for email, Facebook or Instagram.

  • Do you offer flexible pricing?

    Yes, we do offer flexible pricing depending on your agency’s needs. We offer per-user and per-device pricing alongside monthly packages, so you have a clear understanding of costs involved, without any surprises.

See more FAQs

What we deliver

We manage IT systems from end to end: security, backup, compliance, telecoms and internet. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in supporting single to multiple locations – learning the specific software vendors and how they interact with systems.

  • Reliable network & Wi-Fi to help ensure the best customer experience
  • VoIP and communication tools suited to busy reception teams
  • Cloud platforms and Microsoft 365 management
  • Multi-site support for expanding groups
  • Proactive monitoring and rapid issue resolution

Our performance at a glance

  • 18 s

    From call to log

  • 26 min

    Average resolution time

  • 96 %

    Customer retention YoY

Results

Highly Recommend DISConsulting

I have used DISConsulting IT for 10 years and consider them a vital element of our business support. Any problems are resolved instantly. They are great to talk to and make things easy to understand. Would recommend DISConsulting IT to anyone needing a business support service added to their back-office facility.

Director, Construction company

Extremely Organised and Knowledgeable in IT

Excellent company!! The service they provide is amazing. They have rectified several problems for my company with ease and very promptly. They are extremely organised and knowledgeable in IT and will do anything to help! If you need help with your IT... call these guys, you won't regret it!!

Practice Manager, Dental & Aesthetics company

Professional, Good Value and Personable

Losing time sorting out IT issues is disruptive, affects my ability to deliver my services to my clients and used to fill me with dread. Thankfully. DISConsulting IT have been providing IT support for my business. They are knowledgeable, professional, good value and personable. I cannot recommend them highly enough.

Director, Construction company

First Class Service

I have worked with DISConsulting IT for years now and the service has always been first class. DIS manage all my companies IT element of the business, ensuring everything runs smoothly. If we ever require anything additional, they are always very helpful and come back to us promptly.

Director, Recruitment company

Efficient and Responsive

We have worked with DISConsulting IT for more than 10 years. When we require their support, they are efficient and responsive. It is great to have one less thing to worry about when it comes to running a business. I've no hesitation in recommending DISConsulting IT for IT support.

Director, Dental and Aesthetics company

Good Value For Money

We have had our IT serviced by DISConsulting IT for over 5+ years, any problem we put to them is sorted quickly & exactly how we need. They help you keep track of everything and provide a brilliant service whilst also providing good value for money.

Director, Construction company

Never Let Us Down

We use DISConsulting IT for all our clients' webmail requirements and they never let us down. Super reliable, fantastic with our clients on the phone or face to face and always have the answers.

Director, Marketing, Media and Creative agency

Always Going Above and Beyond

We really cannot recommend DISConsulting IT enough. As a small charity, efficiency and good communication is not only important but crucial to the running of our operations. The charity has benefitted hugely from DISConsulting IT’s brilliant services.

Director, Non-profit and Charities sector

Efficient, Polite and Friendly

Excellent Company! We have used them for our IT for many years and now they also look after our telecoms too! It is so reassuring to know that the team are only a phone call away to help us with any issues big or small. Always efficient, polite and friendly.

Director, Financial and Legal Services company

Highly Recommend

DISConsulting IT have been a key provider of our IT services for over 10 years and have become a critical part of maintaining, monitoring and developing our ever-growing IT requirements. I would highly recommend.

Director, Manufacturing & Engineering company

From cyber security to cloud, we deliver responsive IT services for Hospitality & Leisure businesses, all backed by a UK-based team.

Why Us

  • Industry Expertise

    Deep experience with the Hospitality and Retail industries

  • Fast Response

    Fast response times minimise day-to-day disruption

  • UK-Based Engineers

    UK-based engineers who understand practice workflows

  • Scalable Systems

    Scalable systems for single or multiple locations

  • Regulatory Security

    Strong security aligned to your regulatory requirements

FAQs

  • Do you offer flexible pricing?

    Yes, we do offer flexible pricing depending on your needs. We offer per-user and per-device pricing alongside monthly packages, so you have a clear understanding of costs involved, without any surprises.

  • How do you ensure minimal downtime for us during peak seasons?

    We use proactive monitoring, planning, and rapid response SLAs. Systems are load‑tested before busy periods to guarantee smooth operations.

  • Are your support options scalable?

    Yes – we can users and devices as needed, ensuring your IT grows with your business.

  • Do you provide 24/7 support or only in your business hours?

    Whilst the majority of tickets raised are during our business opening hours, we do have an out of hours service for any emergencies. Our talented service desk team are here to support you, whenever you may need. Depending on your support contract, you may incur a cost for this.

  • Can IT Support help improve operational efficiency?

    Definitely. We take the worry about phone and internet concerns, backup solutions and even security. Our services are used to work with you, allowing you the time to provide the best service to your customers.